Who is responsible for replacement Cost when a banjo head breaks During tightining ?-- Repair Shop or Banjo owner? - FRETS.NET2024-03-28T09:10:37Zhttp://fretsnet.ning.com/forum/topics/who-is-responsible-for?commentId=2177249%3AComment%3A29488&feed=yes&xn_auth=noA general rule of thumb that…tag:fretsnet.ning.com,2010-05-15:2177249:Comment:295162010-05-15T15:47:09.014ZCharlie Hoffmanhttp://fretsnet.ning.com/profile/CharlieHoffman
A general rule of thumb that I use - for cost and time estimates as well as something like this -- under promise and over deliver. Your reputation is your MOST valuable asset - even more so than your skills, and we try to bend over backwards (at my age this is difficult) to protect the reputation.
A general rule of thumb that I use - for cost and time estimates as well as something like this -- under promise and over deliver. Your reputation is your MOST valuable asset - even more so than your skills, and we try to bend over backwards (at my age this is difficult) to protect the reputation. Again, Thanks to all for your…tag:fretsnet.ning.com,2010-05-14:2177249:Comment:294882010-05-14T15:37:18.525ZEd Taubliebhttp://fretsnet.ning.com/profile/EdTaublieb
Again, Thanks to all for your help. A new head it will be, at no charge to the customer.<br />
Ed Taublieb
Again, Thanks to all for your help. A new head it will be, at no charge to the customer.<br />
Ed Taublieb What ever { I damage I } repl…tag:fretsnet.ning.com,2010-05-14:2177249:Comment:294852010-05-14T13:50:13.175ZWilliam F.Edenhttp://fretsnet.ning.com/profile/WilliamFEden
What ever { I damage I } replace I find It is the best way to keep repeat customers. Keep up the good work Bill."""""""""""""""""
What ever { I damage I } replace I find It is the best way to keep repeat customers. Keep up the good work Bill.""""""""""""""""" I'm sure you know the answer…tag:fretsnet.ning.com,2010-05-14:2177249:Comment:294712010-05-14T06:12:24.805ZFrank Fordhttp://fretsnet.ning.com/profile/FrankFord
I'm sure you know the answer here - you've been around a good while. Use an old head if you want to take the chance that the customer will think you're a cheapskate or simply spend a few bucks to make a friend. . .
I'm sure you know the answer here - you've been around a good while. Use an old head if you want to take the chance that the customer will think you're a cheapskate or simply spend a few bucks to make a friend. . . Unless you can show a defect…tag:fretsnet.ning.com,2010-05-14:2177249:Comment:294682010-05-14T04:31:12.672ZBill Rogershttp://fretsnet.ning.com/profile/BillRogers
Unless you can show a defect in the banjo, I'd say it's on you. Did you inspect the head for potential damage or defect before tightening it? IMO, and I've worked with banjo heads for more than 45 years, you should be able to judge by your own expertise when a head is threatening to break--not rely solely on a torque wrench. I've never had one, never used one, and never broken a head or had one let go soon after tightening--nor had a complaint that someone's head was too loose. Put on a new…
Unless you can show a defect in the banjo, I'd say it's on you. Did you inspect the head for potential damage or defect before tightening it? IMO, and I've worked with banjo heads for more than 45 years, you should be able to judge by your own expertise when a head is threatening to break--not rely solely on a torque wrench. I've never had one, never used one, and never broken a head or had one let go soon after tightening--nor had a complaint that someone's head was too loose. Put on a new head; otherwise your customer will likely be unhappy. Whats that old saying....? Th…tag:fretsnet.ning.com,2010-05-13:2177249:Comment:294492010-05-13T16:55:47.879ZTom Krebshttp://fretsnet.ning.com/profile/TomKrebs
Whats that old saying....? The cheap choice turns out expensive.
Whats that old saying....? The cheap choice turns out expensive. Thanks to all for their sugge…tag:fretsnet.ning.com,2010-05-13:2177249:Comment:294482010-05-13T15:05:17.072ZEd Taubliebhttp://fretsnet.ning.com/profile/EdTaublieb
Thanks to all for their suggestions. I should have mentioned in my initial post that it is a Remo head. Based on the nearly unanimous opinions I have decided to replace the head at no cost to my customer. but, now a new question:<br />
Since the head was used is it OK to replace it with a userd one (Remo of course)?<br />
<br />
Ed Taublieb
Thanks to all for their suggestions. I should have mentioned in my initial post that it is a Remo head. Based on the nearly unanimous opinions I have decided to replace the head at no cost to my customer. but, now a new question:<br />
Since the head was used is it OK to replace it with a userd one (Remo of course)?<br />
<br />
Ed Taublieb Yes indeed, the Five Star hea…tag:fretsnet.ning.com,2010-05-12:2177249:Comment:294212010-05-12T20:07:11.981ZFrank Fordhttp://fretsnet.ning.com/profile/FrankFord
Yes indeed, the Five Star heads are much stronger than Remo (Weatherking) because the Mylar is held mechanically, not in the epoxy channel that Remo uses.<br />
<br />
BUT, the Elite heads are made by Remo, and have the same mounting and strength characteristics. Unfortunately the Five Star heads are only available in 11" compared to the wide range of Remo sizes. Many of those cheap Asian banjos take 11-1/16" or 11-1/8" heads.
Yes indeed, the Five Star heads are much stronger than Remo (Weatherking) because the Mylar is held mechanically, not in the epoxy channel that Remo uses.<br />
<br />
BUT, the Elite heads are made by Remo, and have the same mounting and strength characteristics. Unfortunately the Five Star heads are only available in 11" compared to the wide range of Remo sizes. Many of those cheap Asian banjos take 11-1/16" or 11-1/8" heads. Howdy everyone. Here's my 2 c…tag:fretsnet.ning.com,2010-05-12:2177249:Comment:294202010-05-12T19:38:05.179ZLee Gendvilashttp://fretsnet.ning.com/profile/leegendvilas
Howdy everyone. Here's my 2 cents worth on this. I have played 5 string banjo for more than 30 years, taught banjo for about that long and currently teach elementary band. Remo and Weatherking heads are great for drums but not for the tensions many banjo players try to get from their banjo heads. 5 star banjo heads and the Elite brand banjo head stand up much better to the tensions demanded. If you can convince the customer to try these heads I think they, and you, would be much happier about…
Howdy everyone. Here's my 2 cents worth on this. I have played 5 string banjo for more than 30 years, taught banjo for about that long and currently teach elementary band. Remo and Weatherking heads are great for drums but not for the tensions many banjo players try to get from their banjo heads. 5 star banjo heads and the Elite brand banjo head stand up much better to the tensions demanded. If you can convince the customer to try these heads I think they, and you, would be much happier about heads not separating from the rims. And I agree that the head should be replaced by the person who accidentaly broke it. If I break the head, I replac…tag:fretsnet.ning.com,2010-05-10:2177249:Comment:293332010-05-10T14:34:08.956ZFrank Fordhttp://fretsnet.ning.com/profile/FrankFord
If I break the head, I replace it. Just about the last thing I want to do is to call the owner with a surprise of an extra charge on a repair needed because I missed it during diagnosis, or had a problem along the way. I'd much rather guess on the high side, and when things work out better than expected, kick back a bit of a refund. Guaranteed to make friends that way!<br />
<br />
Banjo heads are cheap compared to even a small loss of credibility, I think.<br />
<br />
For example, we just took on a 1970 D-35 for…
If I break the head, I replace it. Just about the last thing I want to do is to call the owner with a surprise of an extra charge on a repair needed because I missed it during diagnosis, or had a problem along the way. I'd much rather guess on the high side, and when things work out better than expected, kick back a bit of a refund. Guaranteed to make friends that way!<br />
<br />
Banjo heads are cheap compared to even a small loss of credibility, I think.<br />
<br />
For example, we just took on a 1970 D-35 for neck resetting and at the time didn't notice it would need a new bridge. New bridge - no charge. And, to make it a bit more painful, it was one of those that needed to be custom-made to set the saddle in the correct location.<br />
<br />
I always do take credit, though. So, I'd give the banjo back with its new head and say, "We didn't notice the head needed replacing, so we did it as a courtesy."<br />
<br />
When taking in a banjo that will hae its head tightened, I always press HARD on the head with my palm to see if it's starting to separate from the epoxy channel.