Dufus Scratched Up the Top!

[Michael Nelson]

Hello

With the best of intentions, I polished my pretty new Gibson J45 with Virtuoso polish.  The back and sides came out great.  Unfortunately, the soft terrycloth towel I used for the top apparently had a piece of grit in it, and now I have oval & circular scratches all over the top.  

I have tried mild abrasives (toothpaste, McGuire's Scratch-X 2.0) and they made the scratches less apparent, but I can still see them.  I think the darn thing is going to need to be sanded with very fine paper and buffed out again.  The scratches don't go through the finish, and I cannot feel them with a fingernail.  Is this something you guys at Gryphon can handle?  Unfortunately, I cannot leave the guitar with you for weeks to have it done, because I am moving out of the SF Bay Area at the end of May.  How fast could you turn it around?

Thanks

Michael

[Paul Verticchio]

Mike,

You may want to call Gryphon directly.

This isn't the place to make that type of inquiry as this site IS NOT affiliated with their Service Dept or Retail Operation.

[Michael Nelson]

Damned if I do and damned if I don't.  On Gryphon, it says "Repair Questions? Contact Frank at Frets.com", and on frets.com it says: 

If you have questions about fretted instrument repair
or construction, please visit my new (as of 8/2/08) forum:

As a moderator of that forum, I read it almost every day, and make frequent
contributions. AND, if you post your questions there, you'll have the attention
of a large group of qualified luthiers who can address a wide range of 
topics including instrument design, construction, repair and maintenance!

[Mike Kolb]

Sure, the above works for discussing general solutions, repair techniques, construction theory, etc.  However, if you're wanting to contract a specific repair job with Gryphon, it might be best to call them directly at [phone]. They'll be open tomorrow morning at 10:30. 

[Michael Nelson]

I'll be out of town tomorrow, but I will try to bring the guitar by there Tuesday or Wednesday for an in-person look-see.

Sorry to have gotten off on the wrong foot here with my first post.  I did go to Gryphon's site first, and it led me here through a circuitous route.  I thought I was doing the right thing, although it seemed strange to me.

[Donald A. Fortune]

Hi Michael-- I don't know how bad you want to get the scratches ot of the top of your guitar but

if you go to www.LMII.com and that a look at polishing materials I'm sure that they will be able to help you out.

just my two cents---

best of luck on correcting you're problem--

Peace, Donald

[Frank Ford]

Michael  -

Well, it is a bit confusing, you're right.  Naturally, since I run this place, it is "affiliated" me and pretty much everything I do, including Gryphon.  But, a phone call is always best.  Give us a shout at the shop, and we can set up a time for  you to bring it in for a look.   Chances are good that we can take care of the problem with very little delay.   It's entirely possible that sanding won't be necessary, so it could be a quick job.

650-493-2131

[LARRY KLOSE]

What Frank Say.  Call if there's any question or it's likely to be a time consuming job.

I live in Arizona but I go to Palo Alto for short visits to visit grandchildren several times a year. I've brought in smaller jobs that needed doing (including a one day turnaround on a Baggs Anthem pickup install) and have been treated with great work and quick turnarounds.  I'd get with them well in advance if it was a job that required a major block of time to perform, e.g. a refret.  It's likely that they could give you an appointment to slot you in.  But ask... .

Larry

[Michael Nelson]

I took two guitars to see Frank today.  He fixed the J45 and the other one for FREE.  The J45 looks better than it did when it left Bozeman. What a GUY!

Thanks, Frank!!